The Account Delivery Manager will be responsible for promoting, supporting, and governing successful delivery of projects with Valorem Reply’s Microsoft account. Collaborating directly with project teams, organizational leadership, and business account owners the Account Delivery Manager will ensure the implementation of standards and best practices across the account that are consistent with organizational intent and crafted to meet the specific needs of our Microsoft clients. These standards and best practices will also be designed to facilitate efficient growth of the Microsoft account over time. Additionally, the Account Delivery Manager will lead a team of dedicated subject matter experts (SMEs) in key areas deemed critical for achieving successful project outcomes. The ideal candidate will have extensive expertise on the needs of Microsoft Independent Software Vendor (ISV) teams, an advanced understanding of the challenges and issues these teams commonly encounter, and the ability to design strategic initiatives that mitigate these risks proactively.
These are the traits that we hold in the same regard for all employees, also viewed as performance indicators. Each employee should uphold these attributes as a part of their employment with Valorem Reply.