Organizational Change Management Consultant

Kansas City | Seattle | St. Louis | Chicago Customer Success - Digital Strategy Full Time

Valorem Reply is a digital transformation firm where innovation, leading-edge technology and deep commitment to exceptional customer experience comprises the core of who we are. As a trusted Microsoft Partner, we have the expertise, experience and grit to transform the way businesses worldwide compete in the marketplace. At Valorem Reply, our aim is delivering high-value solutions that drive clients forward no matter where they are in their digital journey.

To achieve this goal, we need technical expertise combined with thoughtful organizational change management strategies around adoption and employee engagement. 

Responsibilities

  • Lead all change initiatives on client engagements using Valorem Reply guidelines
  • Coordinate milestones and deliverables in collaboration with project team
  • Assess client change readiness and conduct impact and gap analyses
  • Facilitate sponsorship assessments
  • Direct stakeholder alignment and envisioning workshops
  • Create client-specific communication plans
  • Drive employee engagement and enthusiasm
  • Develop, coordinate, and manage change champions networks
  • Identify and mitigate points of resistance
  • Assist in training strategy and planning
  • Evaluate key performance indicators (KPIs)
  • Conduct a post-project health assessment and recommend corrective actions
  • Serve as a subject matter expert for change management  in the sales pursuit and scope process.
  • Requirements

  • Excellent verbal and written communication skills.
  • Demonstrated understanding of successful relationship management.
  • Experience working in a collaborative environment.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Experience with Prosci's ADKAR (or similar) change management framework. Certification preferred. 
  • Working knowledge of project management methodology and terms.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft technologies including Office 365 and Teams.
  • A bachelor’s degree and a minimum 3-5 years’ consulting experience. Previous experience in learning management, organizational design or change management preferred.
  • Experience with enterprise technology deployments.
  • Kansas City | Seattle | St. Louis | Chicago

    Organizational Change Management Consultant