Senior Manager, IT Modernization

Kansas City/Seattle/St. Louis/Chicago IT Modernization - IT Modernization Full Time

The Senior Manager, IT Modernization will be responsible for leading the IT Modernization team, working with Microsoft teams and with our customers. 


  • Lead Valorem Reply’s IT Modernization (cloud and infrastructure) team as a Senior Manager and mentor and a conduit through which the latest information, trends and practices are shared in order to build up the entire team 
  • Conduct regular 1:1s, performance reviews, career development and training plans for direct reports 
  • Maintain the applicable Microsoft Competency designations for the team by meeting the requirements including certifications by direct reports 
  • Working directly with Microsoft product and marketing teams responsible for the R&D, marketing and operations teams to learn from and provide field input to the Microsoft teams delivering next-gen portals and content 
  • Work with Valorem Reply’s customers in both pre-sales as well as billable scenarios when necessary to accelerate opportunities for intranet and extranet portal and collaboration. 
  • Identify opportunities by collaborating with our sales teams to ensure growth attainment.
  • Assist in writing and proofing Statements of Work (SOWs) 
  • Provide leadership in the enterprise community through social media, articles, speaking engagements, seminars and conferences 
  • Demonstrated design and admin experience with on-premises and online (Azure) components of infrastructure and platform components. 
  • Demonstrated design and admin experience with underlying infrastructure including Active Directory, ADFS, on-premises compute, networking and storage concepts and technologies 
  • Demonstrated design and admin experience with various Azure services (Azure IaaS, Azure PaaS, storage, networking compute, etc.) 
  • Provide consultative guidance to customers around design principals, best practices, deployment methods and adoption. 
  • Pass required certification exams relevant to the role and Valorem competencies 
  • Generate high quality deliverables as negotiated in signed Statements of Work (SOW) 
  • He/she will build and maintain strong relationships with multiple technical and line of business contacts within the assigned customer engagements.
  • He/she will be required to maintain strong working relationships and collaborate with other Valorem Reply team members in Sales, Services, Marketing and Product Management teams 
  • Requirements

  • Experience in Cloud Strategy, IT roadmaps and general consulting skills strongly preferred
  • Knowledge of Azure and Office 365 cloud platforms required
  • At least five years of IT experience, with at least three years managing operations
  • Proven track record of selling and leading a cloud managed services practice
  • Ability to work well in a cross-functional team required
  • Must have excellent organizational, verbal and written skills
  • Critical thinking and problem-solving skills as well as root cause analysis background required
  • At least two years of experience running a Managed Services practice, with a focus on Cloud Managed Services
  • 10+ years of relevant business experience, demonstrated expertise with Exchange and Office 365
  • Demonstrated experience in consulting and/or project management
  • BA/BS Degree, MBA preferred
  • Microsoft certification preferred 
  • Kansas City/Seattle/St. Louis/Chicago

    Senior Manager, IT Modernization