UX/UI Designer

Kochi, Kerala Valorem Reply, India - Product Transformation Full Time

The UX Studio Designer is responsible for planning, leading, and contributing to human-centered design activities for our full-service digital consultancy.  This is a client-facing role and requires a strong understanding of Experience Architecture and Design principles and best practices, as well as an understanding of the common tools used in modern website and application design environments.

Our designers are frequently one of Valorem’s first personnel engaging a client team for a new initiative or project phase.  As such, facilitation skills, ability to engage and consult directly with a client, and then execute agreed-upon designs are critical.

While the designer is primarily hands-on, the ability to influence and lead is a key success factor.

Responsibilities

  • Plan, lead and actively contribute to human centered design activities from framing insights and opportunities to ideating, iteratively sketching and prototyping to creating experiences that bring value to Volkswagen Automotive Cloud customers, business, and brand
  • Facilitate design thinking / human centered design workshops and ideation sessions with UX and cross functional teams
  • Guide and oversee holistic experience vision (software, and services) and solutions from research to delivery, leading UX team throughout the process
  • Lead teams through iterative prototyping – low to high fidelity, based on needs and pace
  • Guide and develop scenarios and customer journeys through storyboards, illustrations, videos, etc. to communicate vision throughout iterative design process
  • Ensure overall quality of solutions throughout the design process
  • Be a strong and passionate voice for the work as we share and present to cross-functional teams and executive leadership
  • Share trends, strategic perspectives, concepts with the UX design team and key work partners to further develop Volkswagen Automotive Cloud’s strategic opportunities
  • Drive conversations about standards, processes and workflows
  • Be responsible for delivering UX designs, style guides, final graphics and provide design support to the engineering team throughout the development cycle.
  • Provide art direction, designs and creative support for the marketing team.
  • Develop and maintain detailed user-interface specifications.
  • Act as a source of product knowledge for the broader internal organization. 
  • Remain flexible to changing priorities, open to new ideas and have the customer experience firmly as the focus
  • Establish and drive a process for conducting usability studies with the goal of gaining a strong understanding and validation of user needs.
  • Contribute to the group’s shared knowledge of user-centered design and research methodologies.
  • Continuously stay current with UX trends in the market, unique design styles, imagery and emerging technologies and introduce these methodologies into product designs.
  • Understand user needs through usability studies, focus groups, web analytics and competitor evaluations.
  • Participate in user acceptance testing of new products providing feedback to the development team on usability and overall functionality.
  • Consult with stakeholders on best practices in customer experience management
  • Work closely with product management and other researchers to develop the product roadmap.
  • Requirements

  • A Bachelor’s Degree is required.  Design, Experience Architecture, or Technology-related majors preferred.
  • 6+ years’ experience as a designer (e.g. UX designer, interaction designer, design researcher, visual/graphic designer, etc.) creating products, services and experiences
  • 5+ years’ experience in design thinking / human centered design methods, research, and tools
  • 2+ years’ experience leading design/creative teams that resulted in creating world-class products, services, and experiences
  • Strong verbal and written communications skills, including the ability to explain user experience and design concepts to clients, executives, other functional area managers, and developers.
  • Effectively work across multiple business units, matrixed environments in influencing and establishing design principals, standards, policies, and coordinating the delivery of multiple projects
  • Excellent verbal and written communication skills, including the ability to demonstrate user experience concepts to Product Management, Program Management and Business Leaders.
  • Ability to analyze and think quickly and adapting to ever-changing environments as is common in consulting.
  • Deep understanding of current and emerging UI/UX processes and technologies and how other enterprises are employing them to drive business to be agile and transparent.
  • Experience of graphic design, and digital design and prototyping tools such as Adobe XD, Illustrator, Sketch or Figma, 
  • Hands-on experience of and passion for building mockups and prototypes, from digital to tangible proofs of concept.
  • Experience of working in highly collaborative design teams, or other multidisciplinary teams.
  • Experience of working on digital products and services for consumer and business applications.
  • Experience of working with software development teams and methods to bring products to market.
  • Strong problem-solving skills and the ability to manage multiple projects
  • Experience designing and thinking in design systems, not just single-purpose apps
  • Experience doing user research and/or working closely and directing user research
  • The ability to work with executive leadership and engineering to define product scope and roadmap
  • Power to influence peers / managers and build consensus, while dealing with ambiguity
  • Ability to function as a bridge across disciplines, such as Design, Product, Engineering, and Marketing
  • Kochi, Kerala

    UX/UI Designer