Business Analyst

United States Business Analyst - Business Analyst Full Time

As a Business Analyst at Valorem Reply, you are a strategic consultant, working with customers to understand their business, their current problems, and their future opportunities. You have demonstrated the ability to see the “Big Picture”, driving positive changes within their organization and building trust along the way. A liaison between our delivery teams and our customers, you work collaboratively to create amazing customer experiences.  Our consultants are nimble and think iteratively, embracing agile practices to bring value to our customers quickly. You use data to create stories that inform your business decisions. In short, you think of the customer’s business as your own. 

Responsibilities

  • Own the business relationship: Own the customer relationship, learning about the customer's business, their tolerance for risk, the reward for solving their problems, and their long and short-term business goals. Be an advocate for their business while at the same time balancing what can and must be implemented to solve their problems and/or grow their business. 
  • Elicit requirements: Elicit requirements and resolve conflicts using customer interviews, requirements workshops, business cases, use cases, business process analysis, user feedback, analytics, and other appropriate methods.  
  • Identify solutions: Be a driver within Valorem Reply, proactively communicating, collaborating, and educating, and identifying solutions that delight our customers. 
  • Document solutions: Organize, harmonize, critically evaluate, decompose, and simplify business needs into a set of clear, understandable, and technology agnostic user stories, and acceptance criteria. 
  • Manage the work: Own or assist managing the epic and feature backlog, including the mapping of user stories to ensure logical and continuous product improvement. Create, manage, and own user stories (includes creating acceptance criteria using Gherkin and/or other methods, documenting testing considerations, and ensuring stories meet the definition of ready for development).
  • Liaison to development teams: Proactively communicate and collaborate with all internal stakeholders to educate and explain the business value of the work that you are asking dev teams to deliver.
  • Required Experience

  • Working with, guiding, and solving problems for external customers as a Business Analyst
  • Previous consulting experience
  • Demonstrated success working on digital platforms, e-commerce web sites, digital analytics, etc.
  • Experience working on Agile teams (Scrum, Lean, Kanban, DevOps, etc.)
  • Desired Experience

  • 10 years Business Analyst experience
  • Professional certification from IIBA, PMI, IQBBA, etc.
  • Experience with Microsoft tools:
  • Azure Dev Ops / Visual Studio Team Services (VSTS)
  • Visio
  • Power BI
  • Power Automate
  • Previous experience working with remote development teams
  • United States

    Business Analyst